The work
Four visits, every one of them at the house
If a pet cannot breathe, is collapsing, or is bleeding hard, go to an emergency hospital. A house call is for the problems that can wait for the driveway.
- Sick-day visit. You noticed something this week. We look at the pet in the room where it eats, and we say what the next step is.
- Wellness hour. The pet seems ordinary. We still put hands on it so “ordinary” is a note, not a guess.
- Senior check. Stairs, weight, hearing, the long list you keep on the fridge. We go slower on purpose.
- Comfort visit. Home is the right room. We talk about ease, not a heroic plan the house cannot hold.
From the call to the step
Three beats before the stethoscope comes out
No portal. A phone number, a window, then the car.
01
You leave a number
The slip on the call page wants a phone, the kind of visit, and how you want to talk. That is the whole form.
02
We pick a window
Surell calls back. If the pet needs a hospital instead of a kitchen, she will say that before anyone drives.
03
The exam starts inside
Shoes off if you want them off. The pet can stay on the couch. The tote opens where there is light.
Name the pet, leave the phone
We will match the visit to the house, not the other way around.
Request a house call